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2026 sentiments de vie. All rights reserved.

Privacy Policy

Preamble

With the following privacy policy, we would like to inform you about the types of your personal data (hereinafter also referred to in short as "data") that we process, for which purposes, and to what extent. This privacy policy applies to all processing of personal data carried out by us, both in the course of providing our services and in particular on our websites as well as within external online presences, such as our social media profiles (hereinafter collectively referred to as the "online offering").

The terms used are not gender-specific.

Last updated: June 2026

Table of Contents
Controller
Overview of Processing Activities
Relevant Legal Bases
Security Measures
Transfer of Personal Data
International Data Transfers
General Information on Data Storage and Erasure
Rights of Data Subjects
Business Services / Online Shop
Payment Procedures
Provision of the Online Offering and Web Hosting
Use of Cookies and Consent Management
Web Analytics (Google Analytics)
User Account / Loyalty Program (Le Cercle)
Contact and Inquiry Management
Newsletter and Electronic Notifications
Promotional Communication via Email
Online Presences in Social Media
Amendment and Update
Definitions of Terms

1. Controller

sentiments de vie UG (haftungsbeschränkt)

Bgm-Aurnhammer-Straße 3

86199 Augsburg

Bavaria, Germany

Authorized Managing Directors: Tarek Naim, Enam Hötzl

Email: info@sentimentsdevie.com Website: https://www.sentimentsdevie.com

2. Overview of Processing Activities

The following overview summarizes the types of data processed and the purposes of their processing.

Types of data processed

Inventory data (e.g. full name, residential address, customer number)
Payment data (e.g. bank details, invoices, payment history)
Contact data (e.g. postal and email addresses, telephone numbers)
Content data (e.g. messages, posts, information on authorship)
Contract data (e.g. subject matter of the contract, term, customer category)
Usage data (e.g. page views, click paths, device information)
Meta, communication and procedural data (e.g. IP addresses, timestamps)
Log data (e.g. server log files, login timestamps)
Categories of data subjects

Service recipients and clients (customers)
Prospective customers
Communication partners
Users (website visitors, online shop users, Le Cercle members)
Business and contractual partners
Purposes of processing

Provision of contractual services and fulfilment of contractual obligations
Communication and response to inquiries
Security measures and protection against misuse
Direct marketing and reach measurement
Office and organizational procedures
Provision of the online offering and user-friendliness
Information technology infrastructure
Sales promotion (e.g. the Le Cercle loyalty program)

3. Relevant Legal Bases

Legal bases under the GDPR:

Consent (Art. 6(1)(a) GDPR): The data subject has given their consent to the processing of their personal data for one or more specific purposes.

Performance of a contract and pre-contractual inquiries (Art. 6(1)(b) GDPR): Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps prior to entering into a contract.

Legal obligation (Art. 6(1)(c) GDPR): Processing is necessary for compliance with a legal obligation to which the controller is subject.

Legitimate interests (Art. 6(1)(f) GDPR): Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where the interests or fundamental rights of the data subject override them.

National regulations in Germany: In addition to the GDPR, the German Federal Data Protection Act (BDSG) applies, which in particular contains special provisions on the right of access, the right to erasure, the right to object, and automated decision-making. For the storage of information on terminal equipment and access to information already stored there, the Act on Data Protection and the Protection of Privacy in Telecommunications and Digital Services (TDDDG) applies in addition, in particular Section 25 TDDDG. Furthermore, the data protection laws of the individual federal states may apply.

4. Security Measures

In accordance with the legal requirements, taking into account the state of the art and the respective processing risks, we take appropriate technical and organizational measures (TOMs) to ensure a level of protection appropriate to the risk. These include in particular:

Safeguarding the confidentiality, integrity and availability of data by means of access and authorization controls

TLS/SSL encryption (HTTPS) for all data transmissions on our website
HttpOnly cookies and server-side authentication
HMAC signature verification for all Stripe webhooks
Rate limiting on all data-protection-relevant API routes
Encrypted storage of passwords

If a website is secured by an SSL/TLS certificate, this is indicated by the display of HTTPS in the URL.

5. Transfer of Personal Data

In the course of our processing activities, data is transferred to processors and other recipients. This concerns in particular:

Payment service providers (Stripe – for processing purchase transactions)
Hosting and CDN providers (Vercel – for operating the website)
Content management (Sanity – for managing website content)
Email service providers (Resend – for sending transactional emails and newsletters)
Shipping service providers (e.g. DHL, DPD – for delivering ordered goods)

Web analytics (Google Analytics, Google Ireland Limited – only insofar as consent has been given)

In all cases, we conclude data processing agreements (DPAs) pursuant to Art. 28 GDPR with recipients acting as processors, or we rely on other appropriate safeguards.

6. International Data Transfers

Insofar as we transfer data to a third country (outside the EU/EEA), or this occurs in the course of using the services of third parties, this is done only in accordance with the legal requirements. Depending on the provider, we base the transfer on one of the following grounds:

Adequacy decision / EU-US Data Privacy Framework (DPF) (Art. 45 GDPR): Adequacy decision of the EU Commission of 10 July 2023, insofar as the respective provider is certified under the DPF.

Standard Contractual Clauses (SCC) (Art. 46 GDPR): Standard Contractual Clauses of the EU Commission, insofar as a provider is not (or not for the relevant data type) DPF-certified, as well as additionally as a contractual safeguard.

The service providers we use are distributed as follows:

Processing within the EEA (no third-country transfer): Sanity AS is based in Norway. Norway is a member of the European Economic Area (EEA); transfers are directly subject to the GDPR and do not constitute a third-country transfer.

USA, safeguarded via the DPF (adequacy decision), with SCC as a fallback: Vercel Inc., Resend, Inc., Stripe, Inc., as well as Google (via Google Ireland Limited as the European contractual partner; any onward transfer to Google LLC in the USA is covered by the DPF).

Further information on the DPF is available at https://www.dataprivacyframework.gov/. For the individual service providers (Sections 10–13), we provide information on the respective applicable transfer basis.

7. General Information on Data Storage and Erasure

We erase personal data as soon as the purpose of processing no longer applies and no statutory retention obligations stand in the way.

Statutory retention periods (German law):

10 years: Books, records, annual financial statements, inventories, management reports, opening balance sheets, as well as the associated work instructions and organizational documents (Section 147(1) No. 1 in conjunction with (3) AO; Section 14b(1) UStG; Section 257(1) No. 1 in conjunction with (4) HGB).

8 years: Accounting records such as invoices and expense receipts (Section 147(1) No. 4 and 4a in conjunction with (3) sentence 1 AO; Section 257(1) No. 4 in conjunction with (4) HGB).

6 years: Other business documents, received and dispatched commercial and business letters, as well as other documents of tax relevance (Section 147(1) No. 2, 3, 5 in conjunction with (3) AO; Section 257(1) No. 2, 3 in conjunction with (4) HGB).

3 years: Data for asserting warranty and damage claims (standard statutory limitation period, Sections 195, 199 BGB).

The period begins in each case at the end of the calendar year in which the event triggering the period occurred.

8. Rights of Data Subjects

Under the GDPR (Art. 15–21), you have the following rights:

Right to object (Art. 21 GDPR): You may object at any time to the processing of your data insofar as it is based on Art. 6(1)(e) or (f) GDPR; this also applies to profiling.

Withdrawal of consent (Art. 7(3) GDPR): You may withdraw consent you have given at any time with effect for the future.

Right of access (Art. 15 GDPR): You may request information about the data we process.

Right to rectification (Art. 16 GDPR): You may request the completion or rectification of inaccurate data.

Right to erasure (Art. 17 GDPR): You may request the immediate erasure of your data, provided that no retention obligations stand in the way.

Right to restriction of processing (Art. 18 GDPR): You may request the restriction of the processing of your data.

Right to data portability (Art. 20 GDPR): You may request the release of your data in a machine-readable format.

Right to lodge a complaint with the supervisory authority (Art. 77 GDPR): Competent supervisory authority for sentiments de vie UG (haftungsbeschränkt): Bavarian State Office for Data Protection Supervision (BayLDA), Promenade 18, 91522 Ansbach, P.O. Box 1349, 91504 Ansbach. Telephone: +49 (0) 981 180093-0. Email: poststelle@lda.bayern.de. Website: https://www.lda.bayern.de

9. Business Services / Online Shop

We operate an online shop for niche perfumes (D2C) and process personal data of our customers and prospective customers for the initiation, performance and processing of purchase contracts.

In particular, the following are processed: name, delivery address, email address, order information, payment data, and communication history.

Disclosure to shipping service providers: If goods are delivered by a transport service provider (e.g. DHL, DPD), we disclose the customer's email address and/or telephone number to the carrier before delivery of the goods, pursuant to Art. 6(1)(a) GDPR, for the purpose of coordinating a delivery date or for delivery notification, provided that express consent was given for this during the ordering process. Otherwise, for the purpose of delivery, we disclose pursuant to Art. 6(1)(b) GDPR only the recipient's name and the delivery address. In this case, prior coordination of the delivery date or a detailed status notification by the service provider is not possible.

Types of data processed: Inventory data; payment data; contact data; contract data; usage data; meta, communication and procedural data.

Data subjects: Service recipients and clients; prospective customers; business and contractual partners.

Legal bases: Performance of a contract and pre-contractual inquiries (Art. 6(1)(b) GDPR); consent for the disclosure of data for delivery notification (Art. 6(1)(a) GDPR); legal obligation (Art. 6(1)(c) GDPR); legitimate interests (Art. 6(1)(f) GDPR).

Retention and erasure: In accordance with Section 7; commercial and tax law retention periods remain unaffected.

10. Payment Procedures

For the processing of payments, we use the following payment service provider:

Stripe: Payment services (technical integration of online payment methods). Service provider: Stripe, Inc., 510 Townsend Street, San Francisco, CA 94103, USA. Website: https://stripe.com | Privacy policy: https://stripe.com/de/privacy. Legal basis for third-country transfer: EU-US Data Privacy Framework (DPF); Standard Contractual Clauses as an additional safeguard.

Payment transactions are carried out exclusively via encrypted connections. We do not receive any account or credit card data; only a confirmation or rejection of the payment is transmitted to us. The payment data entered is processed exclusively by Stripe and stored at Stripe.

Legal bases: Performance of a contract (Art. 6(1)(b) GDPR); legitimate interests (Art. 6(1)(f) GDPR).

11. Provision of the Online Offering and Web Hosting

We process user data in order to provide our online services. In doing so, we use the following service providers:

Vercel (Hosting & CDN) Service provider: Vercel Inc., 440 N Barranca Ave #4133, Covina, CA 91723, USA. Website: https://vercel.com | Privacy policy: https://vercel.com/legal/privacy-policy. Data protection contact (EU): Vercel Inc., Attn: Data Protection, c/o EDPO, Avenue Huart Hamoir 71, 1030 Brussels, Belgium. Legal basis for third-country transfer: EU-US Data Privacy Framework (DPF); Vercel Inc. is DPF-certified. Standard Contractual Clauses are included in the DPA as an additional safeguard. Note: We use Vercel in the EU region wherever possible.

Fonts and icons On our website, we embed fonts ("Google Fonts") from the provider Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. When a page is accessed, your browser loads the required fonts from a Google server (fonts.googleapis.com / fonts.gstatic.com) in order to display texts consistently. In doing so, your IP address is transmitted to Google; any onward transfer to Google LLC in the USA is safeguarded via the EU-US Data Privacy Framework (DPF). This embedding only takes place after you have given corresponding consent via our cookie banner.

Legal basis: Consent (Art. 6(1)(a) GDPR in conjunction with Section 25(1) TDDDG). Google's privacy policy: https://policies.google.com/privacy

Database & Authentication (Backend) For the planned provision of database and authentication functions (including for the user account and the "Le Cercle" loyalty program), we use a backend service. The specific provider, as well as the associated information on the place of processing, processing on behalf of the controller, and any third-country transfer, will be added with the official launch of these functions.

Sanity (Content Management System) Service provider: Sanity AS, Trondheimsveien 2, 0560 Oslo, Norway. Website: https://www.sanity.io | Privacy policy: https://www.sanity.io/legal/privacy. Legal basis: No third-country transfer. Norway is a member of the EEA; the processing is directly subject to the GDPR. A DPA pursuant to Art. 28 GDPR is in place; data processing takes place on European servers.

Email dispatch (Resend) The email services we use (transactional emails, newsletters) are handled via Resend. Service provider: Resend, Inc., 2261 Market Street #5039, San Francisco, CA 94114, USA. Website: https://resend.com | Privacy policy: https://resend.com/legal/privacy-policy. Legal basis for third-country transfer: EU-US Data Privacy Framework (DPF); Resend, Inc. has been DPF-certified since 13 March 2025. Standard Contractual Clauses are included in the DPA as an additional safeguard. Note: Emails are generally encrypted in transit, but not necessarily on the recipient's servers.

Server log files: Each time the site is accessed, server log files are automatically generated, which may contain the following: address and name of the page accessed, date and time of access, amount of data transferred, browser type and version, operating system, referrer URL, and IP address. This data is used for security purposes and to ensure operation and is erased or anonymized after no more than 30 days.

Types of data processed: Usage data; meta, communication and procedural data; log data; content data.

Data subjects: Users (website visitors, users of online services).

Legal bases: Legitimate interests (Art. 6(1)(f) GDPR); performance of a contract (Art. 6(1)(b) GDPR).

12. Use of Cookies and Consent Management

We use cookies and comparable technologies (e.g. LocalStorage). "Cookies" are small text files that are stored on the user's terminal device or that access information already stored there.

Cookie categories

Category
Purpose
Consent required
Necessary

Operation of the website, session management, authentication (session tokens via HttpOnly cookies or LocalStorage), Stripe checkout, security

No
Statistics
Measurement of website usage (Google Analytics, see Section 13)
Yes
Marketing
Personalized advertising measures
Yes

Technically necessary storage operations: The storage of session tokens (JWT) for login and the protected members' area of the "Le Cercle" loyalty program via our authentication service is technically strictly necessary in order to provide the service expressly requested by the user. These operations fall under the exception of Section 25(2) No. 2 TDDDG and are set without prior consent. The same applies to the Stripe checkout and security-relevant cookies.

Consent management: For all cookies requiring consent (statistics, marketing), we obtain informed, voluntary and active consent via a consent banner in accordance with Section 25(1) TDDDG in conjunction with Art. 6(1)(a) GDPR (no pre-selected options). At the first level of the banner, the options "Accept all" and "Reject all" are available on an equal footing — equally ranked in design, color, contrast and accessibility, and without any design-based influence ("nudging"). Scripts requiring consent (e.g. Google Analytics) are only loaded after consent has been actively given.

Storage duration:

Temporary cookies (session cookies): are deleted after the browser is closed.
Permanent cookies: remain stored for up to 2 years (unless otherwise stated).

Withdrawal: Users can withdraw consent at any time via the cookie banner as well as via the data protection settings of their browser.

Legal bases: Consent (Art. 6(1)(a) GDPR in conjunction with Section 25(1) TDDDG); for technically necessary storage operations, Section 25(2) No. 2 TDDDG, as well as legitimate interests (Art. 6(1)(f) GDPR).

13. Web Analytics (Google Analytics)

For statistical reach measurement, we use Google Analytics. Service provider (EU): Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Any onward transfers to Google LLC (USA) are safeguarded via the EU-US Data Privacy Framework (DPF). Privacy policy: https://policies.google.com/privacy

Google Analytics is loaded exclusively after prior active consent via our cookie banner. In particular, shortened IP addresses, click paths and device metadata are processed.

We use Google Consent Mode v2 from Google Ireland Limited in order to ensure compliance with the data protection requirements of the Digital Markets Act (DMA). This consent mode transmits the decision made by the user in the cookie banner to the Google services we use. We operate Consent Mode exclusively in the so-called "Basic Mode." This ensures that Google tags are only loaded, and personal data is only transmitted to Google, once active consent has been given via our cookie banner. If consent is refused, no data transmission to Google takes place.

Types of data processed: Usage data; meta, communication and procedural data.

Data subjects: Users (website visitors).

Legal basis: Consent (Art. 6(1)(a) GDPR in conjunction with Section 25(1) TDDDG).

14. User Account / Loyalty Program (Le Cercle)

Users can create an account on our website (Le Cercle membership). In the course of registration, the required mandatory information is collected and processed on the basis of the performance of contractual obligations. In particular, the following are processed: email address, password (stored in encrypted form), optional shipping address (for the loyalty program gift), date of joining, and IP address at the time of registration.

User profiles are not publicly accessible. IP addresses are stored for the prevention of misuse. The technical provision of the account and the protected members' area takes place via our authentication service; the session tokens required for this are technically necessary (Section 25(2) No. 2 TDDDG). If the account is terminated, user data is erased, provided that no statutory retention obligations stand in the way.

Types of data processed: Inventory data; contact data; usage data; log data.

Data subjects: Users.

Legal bases: Performance of a contract (Art. 6(1)(b) GDPR); legitimate interests (Art. 6(1)(f) GDPR).

15. Contact and Inquiry Management

When contacting us (e.g. by email or contact form), we process the information of the inquiring persons insofar as this is necessary to respond to the inquiries and any requested measures.

Types of data processed: Contact data; content data; meta, communication and procedural data.

Data subjects: Communication partners.

Retention and erasure: Inquiries are erased after they have been fully processed, provided that no statutory retention obligations exist.

Legal bases: Performance of a contract and pre-contractual inquiries (Art. 6(1)(b) GDPR); legitimate interests (Art. 6(1)(f) GDPR).

16. Newsletter and Electronic Notifications

We send newsletters and email notifications exclusively with the consent of the recipients (Art. 6(1)(a) GDPR in conjunction with Section 7(2) No. 3 UWG).

Registration procedure: We use a double opt-in procedure. After registering, you receive a confirmation email, via the link in which you must actively confirm your registration. As proof of consent (Art. 7(1) GDPR), we log the registration with a timestamp, email address, and the IP address used at the time of confirmation.

Email dispatch: Newsletters are sent via Resend (see Section 11).

Unsubscribing: You can unsubscribe from the newsletter at any time via the unsubscribe link in every email or by contacting us. We store unsubscribed email addresses for up to 3 years on the basis of legitimate interests (proof of consent previously given).

Types of data processed: Inventory data; contact data; meta, communication and procedural data.

Data subjects: Communication partners; prospective customers.

Legal bases: Consent (Art. 6(1)(a) GDPR).

17. Promotional Communication via Email

We process personal data for the purposes of promotional communication by email, post or other channels on the basis of consent or legitimate interests (e.g. direct advertising to existing customers pursuant to Section 7(3) UWG).

Recipients have the right to object to the processing at any time. After an objection or withdrawal, the data necessary for providing proof is stored for up to 3 years after the end of the year of unsubscribing; its processing is limited to this purpose.

Legal bases: Consent (Art. 6(1)(a) GDPR); legitimate interests (Art. 6(1)(f) GDPR).

18. Online Presences in Social Media

We maintain profiles within social networks in order to communicate with users registered there and to provide information about our products. When our profiles are accessed, personal data of the users is processed by the respective platform operator (e.g. usage behavior, interactions, device and metadata). This processing partly takes place outside our sphere of influence and may be associated with a transfer to third countries (in particular the USA).

Insofar as we decide jointly with the respective platform operator on the purposes and means of processing (e.g. in the case of aggregated statistics/insights functions), there is joint controllership pursuant to Art. 26 GDPR. The essential content of the respective joint controllership agreement, as well as the data protection notices of the platform operators, are listed below:

Instagram / Facebook: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland. Joint controllership pursuant to Art. 26 GDPR for Page Insights ("Page Controller Addendum"). Privacy policy: https://www.facebook.com/privacy/policy

TikTok: TikTok Technology Limited, 10 Earlsfort Terrace, Dublin 2, Ireland. Privacy policy: https://www.tiktok.com/legal/privacy-policy

Users can assert their rights (access, erasure, etc.) both vis-à-vis us and vis-à-vis the respective platform operator. We point out that effective exercise of data subject rights is in some cases only possible via the platform operator, as only the operator has access to the respective user data.

Types of data processed: Inventory data; contact data; content data; usage data; meta, communication and procedural data.

Data subjects: Users; communication partners.

Legal bases: Legitimate interests (Art. 6(1)(f) GDPR); consent (Art. 6(1)(a) GDPR), insofar as such consent has been given vis-à-vis the platform operator.

19. Amendment and Update

We reserve the right to adapt this privacy policy if processing procedures or legal requirements change. We recommend that you review the content of this privacy policy regularly. Insofar as a change requires your consent or an individual notification is required, we will inform you separately.

20. Definitions of Terms

Personal data: Any information relating to an identified or identifiable natural person.

Processing: Any operation in connection with personal data (collection, storage, use, transfer, erasure, etc.).

Controller: The natural or legal person that decides on the purposes and means of processing.

Processor: A natural or legal person that processes personal data on behalf of the controller.

Joint controllers: Two or more controllers who jointly determine the purposes and means of processing (Art. 26 GDPR).

Consent: Any freely given, specific, informed and unambiguous indication of will.

Cookies: Small text files that are stored on terminal devices and that store or retrieve information about the use of an online offering.